Terrible customer experience. Their return policy reads more like a warning than guidance, no confirmation when returns arrive and don’t dare email them during processing or it will just put you back at the end of the queue!!! My item reached them Friday 27th Feb, and I’ve heard nothing. Long processing times, dismissive tone in returns policy, and a total lack of care for customers who may want to check why its taking a week to get acknowledgment email. Definitely not the kind of brand I’ll buy from again which is a shame as the item itself is good quality, but unfortunately didn’t fit. Order number for verification, #53712. I guess now I'm even further in the queue lol.
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