kokobay.co.uk

4.4
4.4 Based on 200 reviews

...

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Katherine Anderson
DO NOT USE - MASSIVE SCAM. I wish I read the reviews on the internet before using this company. If y

DO NOT USE - MASSIVE SCAM. I wish I read the reviews on the internet before using this company. If you return your products you will not get a refund. I sent my return by royal mail tracked delivery and have sent proof of delivery several times. Because it is a business bulk delivery royal mail confirmed they do not do individual signatures or photos and koko bay know this but will not refund you without them and deny receiving the parcel even with the evidence. They say take it up with royal mail - but royal mail have proof of delivery so I cant!

1
Date of experience: Mar 10, 2026

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