The company failed to fulfill one of my two orders, and the employees did nothing to help locate it. I had placed an order for $1,000 worth of merchandise, but only around $300 worth was shipped. I even had a Will Call order. They unexpectedly froze my funds, claiming it was for fraud. Everything of value didn’t ship, and I spent nine days in Los Angeles waiting. I called and messaged them, pleading to pay in person and collect my items, but they stopped responding to my emails. When I visited in person, they mentioned a special fraud detection system that led to my money being withheld, stating I wouldn’t receive my items or funds. They wanted to hold my money for 5-8 business days, but after enough complaints, it suddenly reappeared within an hour. I just wanted to purchase some items and be on my way.
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Kole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker
