I called kollect.ie to book a junk removal service as I thought it would be easier and quicker than a skip even though it was on the pricer side... Easy process to book and took 50 euro deposit. Booked in for a friday and got a confirmation email the day before and had spoke to a staff member on the monday beforehand regarding some questions i had...However on the day I had not received any communication. I was left waiting all day I tried to call twice no answer until I got through around 3pm to which a staff member told me they'd ring the driver and get them to call me. I received a call about an hour later by another staff member to say that there was no one in my area today. Despite originally booking I was told there would be someone in my area on that date! And if I hadn't contacted them in the first place no one would have even informed me of this. I had to take time off work to organise this and felt my time was wasted..I was offered the following week..I didnt re book as date didnt suit and I cant trust them to show up! Ended up finding a local man with a van on facebook for half the price!
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