kollect.ie

4.4
4.4 Based on 181 reviews

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Ciaran Doyle
An absolute shambles of a company that…

An absolute shambles of a company that can't deliver basic services but is more than happy to take your money.I phoned on Monday in need of an emergency skip hire, I was promised that it would be delivered on Tuesday. It didn't show up and I was strung along the whole day. I receive a call from Erica on the customer service team to tell me that she spoke to "the yard" and it turns out that they never had any skips available for Tuesday.I was livid, they took my money and didn't follow up on what was paid for. Erica offered a man in a van service to collect rubbish (not what I paid for and no where near sufficient), I demanded that they have the skip delivered on Wedneday morning or they could refund me.They committed to delivering the skip first thing Wednesday morning.So, when the skip hadn't arrived at 10:00am, I phoned, was told I'd get a call back. I didn't.So I phoned back at 11:00 and 11:30, they told me the skip would be delivered within the hour.It wasn't..This company will lie to you repeatedly, fail to provide the service you paid for. Go and look elsewhere and save yourself a massive amount of hassle because these guys are absolute scam artists.

1
Date of experience: Dec 09, 2025

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