Bought a mattress from Ez Living on 28/05/25 and paid for mattress removal.Got confirmation of delivery and collection date on 05/06/25 . Mattress delivered but the Kollect saga commences.No collection,different excuses,new collection dates missed. Eventually the mattress was collected on 13/06/25.I made 20 phone calls to Kollect,some rang off,others answered and promises made,needless to say none were kept.The staff on line are trained extremely well, are very empathetic and leave you reassured until,inevitably, the next collection date is missed.Please do not use this company unless you have plenty of time,the weather is awful and you miss calling the Speaking Clock for somebody to talk to.
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