Really disappointed. Used Kollect years ago to remove a trampoline and it was a great service. This time wanted to get rid of two old sofas . My collection date was postponed late in the evening 3 times and I eventually cancelled. Expecting my deposit back in the next few days. Van driver said they had breakdowns and also had a driver out sick. It's not the drivers fault but obviously Kollects infrastructure can't support business needs. Won't be using you guys again
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