kollect.ie

4.4
4.4 Based on 181 reviews

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Thor Barnes
Unorganised, untrustworthy, slow to deliver, quick to take away.

When I checked a month ago, they were the cheapest around, so I was a bit surprised to see that their prices rose with 20%, so I called and they said they can give me a €20 discount (I could have gotten €15 online anyway), but nevertheless I went with it.I ordered a skip for a specific date. I said, I'll probably need it for a week, but I may need to extend. They said no problem, just call them a day or two before and an other week extension would be €20-30.They called a day before that they can only deliver a day later. Since I couldn't order anywhere else in such a short notice, I agreed. They said as a compensation, I can extend for free.To my surprise, about midday on the specified date the skip was delivered after all. I was really happy.(a day after an other skip arrived, which meant, they are not really on top of their game, but it wasn't my problem this time)Early in the morning on the 6th day I asked for a week extension, but they said, they can only extend it for a day and it will be €20. I told them, it wasn't what they said earlier, but they said, this is how it is now. So I extended as much as I could.Early morning on the 8th day they came to collect the skip, so it wasn't even 8 full days I paid for.Not happy. Wouldn't recommend them.Unorganised, untrustworthy, slow to deliver, quick to take away.

1
Date of experience: Oct 04, 2024

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