Very Bad Customer service! I originally ordered a large skip for delivery on Friday 1st of August, (Payment upfront of course) not only was it not delivered, nobody bothered to call or message me to give me a reason why. I contacted Customer service the following Tuesday, to be told that they didn't know why it wasn't delivered, and assured me that it would be delivered promptly that day, which was totally unsuitable as nobody would be on site to fill the skip. I postponed delivery until Today, Thursday 28th August, got booking confirmation message this morning saying delivery might take til 8pm! Tried ringing Customer service earlier, no reply, eventually got hold of someone in a call centre who said they could see that the skip was due to be delivered, but didn't know why it hadn't. I will be contacting Customer service tomorrow to demand a refund, I'm considering taking a small claims case against them for damages caused by breach of contract, trying to move house is stressful enough without companies letting you down.
Claim your business profile now and gain access to all features and respond to customer reviews.
