I am writing regarding my order placed on your website (Order Number: …), which has been pending for almost three months.According to the information provided, the books are still being “supplied,” but I have not received any clear update or delivery date. This delay is unacceptable.I kindly request immediate clarification about the status of my order. If the books cannot be delivered within a reasonable timeframe, I would like to request a full refund without further delay.If I do not receive a response within 7 days, I will be forced to contact my payment provider and the relevant consumer protection
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