kongcompany.com

1.6
1.6 Based on 46 reviews

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KONG pet toys defective products are higher than they show!

Bought the KONG 2-pack balls, small, with squeaker. KONG claims that this dog ball is durable along with the squeaker. The squeaker stopped working on the 3rd or 4th time we played with over a 2 week period. KONG is unwilling to take a Chewy online receipt making it hard to get a claim to get a replacement product very, very difficult. Being difficult accepting returns MAY BE how KING chooses to keep their defective returns down. Best I can suggest is stop buying from KONG and go with a more reputable company!They’ve lost my business forever…

1
Date of experience: Sep 08, 2025

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