I bought two sky bunks for my 2-year-old and 4-year-old for a 6-hour flight. The inflation worked fine during testing, and my boys were happy using them initially. However, when it was time to sleep, one end of the skybunk dipped too much, causing my boys to roll into the seats in front of us. Despite being small for their age, they couldn't sleep comfortably, and we had to deflate the products. I contacted the company about the issue, but they repeatedly ignored my messages unless I followed up. They requested photos and confirmation from the airline, which I couldn't provide since we removed the skybunks at the request of other passengers. They even asked for a video of my sons lying on the skybunk, but recreating that environment was impossible. I believe the product itself is flawed, and the customer service experience was very disappointing. I do not recommend this product.
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Kooshy Kids: Enhancing Family Travels One Journey at a Time
At Kooshy Kids, we understand that traveling with children can be both a joy and a challenge. That's why we've dedicated ourselves to designing products that make journeys more comfortable, enjoyable, and stress-free for the entire family. From our acclaimed Kooshion and Kooshy Kloud to a diverse range of travel accessories, our mission is to make every trip feel like a breeze.
We value our community of travelling families and are always eager to hear from you. Your feedback drives our innovation, and your stories inspire us. Share your Kooshy Kids experience on Trustpilot and help us continue to elevate family travel for everyone.
Remember to check our list of approved airlines on our website before purchasing from us. If you are refused use on an approved airline, we will give you a refund.
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