After flying from Seoul to Jeju Island, I realized I left my passport on the plane. The staff at the service counter were incredibly helpful, taking my details and assuring me they would reach out once they found it. They called twice that same day to confirm they had located my passport and arranged for me to pick it up. Their efficiency and professionalism truly turned a stressful situation into a positive experience. I appreciate their excellent service!
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Korean Air Lines Co., Ltd.,
