Flying with Korean Air is a sweet reminder of the good old days when every trip by air was a reason to celebrate. Customer service on-board, by telephone and at the local office is one of the very best in the industry. My only complaint is the *drastic* devaluation of their loyalty program coming in April 2021. I sincerely hope Korean Air survives the COVID-19 doldrums and postpones the the devaluation of SKYPASS points until 2023-2025.
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Korean Air Lines Co., Ltd.,