The initial order went smoothly, but I sent back a bottle of soy sauce, which was picked up by Koro 19 days ago (according to UPS), still no confirmation from them that they received it, or any refund, and their customer service don't respond either.**Reply to Koro: the link to the contact form you provided is the one I already used. I'm still waiting for an answer. It's ticket #9174 and I submitted it on 12 February.**I have now contacted my credit card company for a refund on the item and they granted it within 24 hours. I suggest others contact their credit card company for a refund also!
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KoRo - Bestelle deine liebsten haltbaren Lebensmittel wie Superfoods, Trockenfrüchte, Nüsse, Samen, Mehle und mehr in Großpackungen.
