I placed an order almost a month ago (2023-07-16) and received a receipt, but realized it was missing some information: the tracking number. The tracking number is necessary for tracking and picking up my parcel, although under "Shipping Status" it states it has shipped. I tried to contact them multiple times to ask about this and later about the slow delivery time. In the course of three weeks I have sent them two "Contact Forms" and an email, but no response. Almost a month has passed now, and I still haven't recivied any response or package. I am really concerned and disappointed, especially because it was a pricey order. Missing information about order, no response from customer service, no package with products and no refund!
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KoRo - Bestelle deine liebsten haltbaren Lebensmittel wie Superfoods, Trockenfrüchte, Nüsse, Samen, Mehle und mehr in Großpackungen.