This bank and its services are extremely disappointing. For three years, I paid a good interest on my credit card and was charged GST. Despite consistently paying 3-4k more than the minimum amount, they reduced my credit line without any notice. When I faced financial difficulties due to my husband's hospitalization and couldn't pay bills because of the medical emergency, they refused to offer any support. In fact, the representatives from their call center were threatening. They don't treat customers as human beings, and it's frustrating to deal with such rascals. I hope they don't cross paths with anyone who might retaliate.
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Kotak Mahindra Bank is an Indian private sector bank headquartered in Mumbai, Maharashtra, India.