I ordered a pair of sling back heels on 11/30, which were supposed to arrive by 12/9. On 12/6, I received an email claiming my package was shipped (without tracking), but my order status showed it was still processing. This stayed the same for a week. After seeing no updates, I checked reviews online and found very poor ratings. Worried about being scammed, I disputed the charge with my credit card and got a refund. When the shoes finally arrived, they were labeled as 'Zara' (with the box, tag, and branding), even though that was not mentioned on the website. They had noticeable scuffs despite being in 'new' packaging, and the paint on the sole looked hastily done. I definitely won't be ordering from this service again.
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