I have to put at least 1 star but is too much for this company. No customer service, no answer, no competency. The power is off several times per day, each day..if not off for the whole day. If you go to their office their employees confirm that the company is not taking care about the problem. None is taking care of anything.if you enter a claim nobody contact you, you have only to wait hoping for a miracle. They are lucky because they are the only one supplier of power in Kenya.
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Kenya Power and Lighting Company, commonly referred to as Kenya Power or KPLC, is a limited liability company which transmits, distributes and retails electricity to customers throughout Kenya.
