The KPN service is highly deficient in organization and professionalism, leading to considerable frustration. Regarding customer needs, they merit a one-star rating. However, I acknowledge the effort of the agent; he mentioned that he is new and did his best. Nonetheless, I am dissatisfied with the senior agent and the overall service quality. In my view, it is an institution in need of reform.
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Informatie, service en online bestellen. Thuis en op kantoor. KPN sluit je aan.