kresta.com.au

1.3
1.3 Based on 81 reviews

Kresta provides a high quality range of modern and stylish innovative window coverings which can be coordinated and harmonized to create an individual look - a designer fashion statement for your home. We will measure, produce, and fit to perfection just...

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Poor customer service from start to…

Poor customer service from start to finish. We couldn’t get the sales rep to contact us when we wanted to add another curtain to the order we had already made. Then months later when they were finally ready the installer’s truck broke down. I was promised to be the first job on the new booking. Installer rocked up at about 10am and I had to go out. Got back just as he was “finished”. We had asked him to leave the free pelmet off until we saw it to decide if we wanted it up. We decided we did want it up and he just said sorry I have to get to the next job and left it for us to install! Then the blinds were jamming but they came and fixed that quickly and easily enough. Only reason for 2 stars is that the blinds are nice but the customer service lacked the whole way through. I wish I read all these reviews before placing my order!!!

2
Date of experience: Apr 20, 2019

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Business Details

  • Kresta provides a high quality range of modern and stylish innovative window coverings which can be coordinated and harmonized to create an individual look - a designer fashion statement for your home.

    We will measure, produce, and fit to perfection just for your windows.

  • email info@kresta.com.au
  • call 0892480777
  • language https://www.kresta.com.au

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