Visited the Krispy Kreme store at Lakeside shopping centre. My little daughter was asking for her pink doughnut i promised her while we were shopping. Once I took my phone out to make a payment my screen started to play funny and went blank within seconds. My phone screan was just broken. The store didnt accept cash payment and I wasnt able yo pay hor my iteam. I was telling my very 😞 disappointed little girl that we will come back later on to get it. The young man named Ronald ( I think he mentioned he doesn't usually work at Lakeside store) was so nice to us. He offered free of charge doughnut for my daughter. He really made us day at this time. He was so polite, friendly but very very professional at the same time.
He is a big benefit to your company and truly deserves a reward. I wanted to send a feedback same day but was travelling the next day and was extremely busy. I wish I could send a message to his manager just to say how helpful and great he was that day. Hopefully this will go to him.
Thank you Roland.
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