My wife's thyroid medication was switched by the new vendor, and now the pill dissolves on her tongue. Her symptoms have returned, and the pill's shape is different, indicating it's from another supplier. When she informed the pharmacist, he interrupted, implying they were aware of the issue and had received multiple complaints. However, he stated there was nothing they could do to resolve it, suggesting we try other pharmacies, which might have the same issues. I reached out to corporate for assistance, but no solutions were provided. I just want her original medication to alleviate her symptoms, not this faulty product that the company continues to sell knowingly. Customers should be cautious. They seem indifferent to patient care! As a long-time customer, I’m disappointed and will take my business elsewhere. It appears profits take precedence over patient welfare.
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