It's astounding that they are selected to administer so many large bankruptcy cases. On BlockFi, they have consistently failed to provide any meaningful response to my inquiries. They sent incorrect information about case deadlines. They send me the same boilerplate response each time I ask a question, which does not address what I've asked. They are subjected to little or no oversight by the U.S. Bankruptcy Courts, which shows, as they have no urgency or interest in responding to claimants.
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