I understand the need for security, but blocking a transaction to a known account while also disabling the app is unacceptable. Support took two hours to respond with vague updates, closing the conversation without resolution. After multiple attempts, my account remains blocked after five hours! This is unacceptable.
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Kroo is a bank with a conscience. A bank built to change banking. For good. Forever. With the tools and services that secure our customers' financial well-being. Like interest on current account balances, an overdraft, deposit protection up to £85,000 and zero fees on spending abroad.
By providing the security of a high-street bank combined with the flexibility and intuitive customer service of a FinTech, we're offering customers the best of both worlds.See more
