Everything is fine with online purchasing unless for some reason you need to contact customer service. They use an ai from wish.com called kiki to block your access to a real human, yes even on the phone. The AI is one of the worst I've seen. Chatting to a real person is also randomly unavailable during the times they say they are open. When I finally got through to a person on the chat, there was a solid 5 - 15 minute wait every time i sent a message for them to reply. Now I find out that they will not cancel orders??? Why when they are unshipped???? This is literally standard practice for most companies who often have a cancel button. Now I am paying postage for an item I no longer need, and am going to have to have to return the items via mail or in store.
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Kruidvat biedt een uitgebreid, voordelig en gevarieerd aanbod health & beautyartikelen. Daarnaast een verrassend assortiment branchevreemde producten, zoals foto's & fotoboeken, speelgoed en decoratieve artikelen voor in en om het huis. Ons bedrijf heeft meer dan 1.000 winkels en meer dan 15.000 medewerkers die elke dag weer het beste uit zichzelf halen om ons motto waar te maken: Steeds verrassend, altijd voordelig.See more
