kruidvat.nl

Hello Guys

Hello Guys, Don't buy a prepaid app Store & i-Tunes card...by KRUIDVAT. You don't will have your credits on your smartphone. EVER.I will explain you my experience.I bought a prepaid Itunes card in the store in Londerzeel (Belgium). I put the digits into my mobile and scan de QR code to have the credit on it.Surprise....those numbers weren already used.After that, I take a screenshot of the result : code numbers already used (a proof). I have contacted the shop where I bought the prepaid card, they directly give me an email address (customer service), the same day I wrote an email and the same day I received a answer... it was quick. Super. They asked me, to send them, buying ticket, picture of my screenshot, en a picture of my prepaid card.It is on a good way...(thinking to myself).After a few days, she noticed me..it 's correct, someone has already use this card. Yes, I know that also. She replied me...Another colleague will contact you soon...One week after, no more news.I decided to write them, to ask them, have you some news for me. Directly someone from customer service (the same contact persoon) said to me, you have to contact Apple, to resolve your problem.WHAAAAATTTT...NO, I bought the product by your shop.I'm a customer.You have to contact your provider.I'm not responsable for this. You have to fix that for me, because I paid for something, and it doesn't work.She replied to me...It's the only respons that I can give you.Well, that's nice...waoh....thanks a lot.So, if I can give you an advice...don't buy a prepaid card (Google, I-Tunes, etc...) you will have probably the same problem, resolve your problem by yourself.And the result is : Appel store is not available to help me.

Date of experience: Jul 23, 2021