Ordered a special offer and should actually not be surprised this item was cancelled by Kruidvat.nl - the reason I should not be surprised is that this isn't the first time they pull this trick. This time (Senz XXL storm umbrella) they said "there was a problem with the supplier to get the umbrellas".Now forgive me if I'm wrong, but to me that sounds like a business-to-business problem that is not to be put in my lap as a consumer. Go fight over it with the supplier but do NOT simply cancel an item for a consumer. For all I care you purchase your goods from another vendor and claim the additional expense with the initial supplier: that's how a business to business deal works.The fact that you cancelled your offers on multiple occasions led me to leave a one star rating. Maybe one day this company will understand WHO is the customer and HOW to provide them good service. I will simply give up ordering from them, and can understand of you, the reader, will also order from another store.
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Kruidvat biedt een uitgebreid, voordelig en gevarieerd aanbod health & beautyartikelen. Daarnaast een verrassend assortiment branchevreemde producten, zoals foto's & fotoboeken, speelgoed en decoratieve artikelen voor in en om het huis. Ons bedrijf heeft meer dan 1.000 winkels en meer dan 15.000 medewerkers die elke dag weer het beste uit zichzelf halen om ons motto waar te maken: Steeds verrassend, altijd voordelig.See more
