After aboiut 5 years service, my Kryptonite Evolution D-lock began to 'stick' when I attempted to lock / unlock it, with the key sticking at 90 degrees. I emailed details to Kryptonite customer services, and at their request sent on a photo of the lock, which I had registered on purchase. Kryptonite decided to replace the lock: I had expected them to arrange for it to be serviced.They sent a replacement from the USA to London within 48 hours. Excellent customer service,
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50 years ago, Kryptonite began with a mission. While much has changed in bicycling, and bicycle security, our objective remains the same, we are here to empower you to protect what you value.
Through constant innovation, expert guidance, and our never-ending commitment, Kryptonite will continue to pursue our passion and do everything we can to ensure you can go where you want, when you want by offering smart, serious security solutions.See more