I have bought Kryptonite locks for a long time now and recommend them. However, this review is based on my contacting Kryptonite customer support over a failed lock. After sending them a message including the required photos, I was contacted next day by Oleh, Customer Services. After checking I had tried possible solutions, he arranged a replacement. It arrived from the USA to here in the UK in four days, less than a week from me raising the warranty issue.
This is absolutely the best 5* customer service I could expect and fully justifies both my own purchases and the recommendations I've made to many other cyclists.
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50 years ago, Kryptonite began with a mission. While much has changed in bicycling, and bicycle security, our objective remains the same, we are here to empower you to protect what you value.
Through constant innovation, expert guidance, and our never-ending commitment, Kryptonite will continue to pursue our passion and do everything we can to ensure you can go where you want, when you want by offering smart, serious security solutions.See more
