I had an absolutely excellent experience with the customer service team here.
A huge shoutout to Kevin, who went above and beyond. My DNS was completely lost, but Kevin successfully helped it 'find home' by propagating the nameservers quickly and efficiently. What I appreciated most was his communication style; he managed to explain concepts that felt like they were from outer space in a way that a simple Earthly human with only average tech knowledge could actually understand.
If you're looking for support that is both technically brilliant and incredibly grounded, Kevin from Krystal is your person!
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Premium UK-based web hosting and cloud services that are here to support you and the planet.
Started in 2002, we've become the largest independent web host in the UK, always striving to be honest, reliable and personal. Our hosting is designed to provide all businesses, whether just starting out or built-to-scale enterprises, with what they need for a fast, secure and successful online presence.
Our data centres run entirely on renewable energy, from London to Phoenix to Amsterdam, using best-in-class hardware and cutting-edge security, as well as our home-grown public cloud solution – Katapult.
We're also focused on making the world a better place, both environmentally and socially. We're a proud member of B Corp, 1% For The Planet, and Business Declares, and are ISO 27001:2002 certified.
Through our reliable hosting, our UK-based in-house support, or our powerful cloud services, Krystal is here to help make the world a better place, one website at a time.See more
