ksmartwatch.co.uk

1.2
1.2 Based on 20 reviews

...

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Do NOT buy from this company

Do NOT buy from this company. They are falsely advertising items which are also not fit for purpose. I ordered two Kids Activity trackers, one in the black and one in the blue. When they eventually arrived 2 weeks later, both trackers looked nothing like the product photos on the website and were certainly not suitable for a child let alone some adults. The wrist strap was massive. Even on the tightest setting it didn't fit me which made the product advertised to be for children as worthless, as it made no contact with the part of the wrist it is meant to. When I contacted the company to arrange a return and refund, I was refused one on the grounds that the products were "delivered correctly as advertised". I know my rights as a consumer so sought a refund through PayPal by filing a case. Thankfully PayPal ruled in my favour and a refund was given.

1
Date of experience: Sep 03, 2025

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