Adding to the long list of bad reviews. I wish I had read the reviews before purchasing. I am normally a Size 28 in jeans, after checking the size chart I purchased a Size 27 and they are too big!! I need a Size 26 which is inconsistent with the size jeans I normally purchase. After contacting customer service for what I thought was a routine exchange request, I was told they do not exchange on sale items? I paid $150 for these jeans on sale and I cannot wear them. As others have mentioned, I can understand not issuing a refund but an exchange?? I offered to pay for postage or go to the Roseberry head office but no use. I have never come across anything like this before. It is truly disgusting service. It doesn't make any sense? I feel like I've been scammed! First time customer, never again!! I have contacted ACL.
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