It Seems like we all have the same issue horrible customer service and response time.you would think since they carry Ksubi in luxury retail stores like Nordstrom and Bloomingdale’s they would be more accommodating but not the case and you can only contact by email .i ordered two items almost a month ago still haven’t received any confirmation it was shipped. I emailed twice in two weeks still no response.i have spent over 1k with them in last 3 months i will never buy from the site again
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