ksubi.com

1.6
1.6 Based on 35 reviews

...

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Arnaut
Misleading Tax & Duties

I ordered two pairs of jeans from ksubi.uk which seemed to be a UK based store. During my order there was no clear mention of international shipping or tax being due. A day later i recieve a text stating i need to pay £115 in import taxes. This is very annoying as I could have bought the same jeans from another store for the same price. Ive gone back onto the site and notice it has the following caveat in small print “ Prices do not include local taxes and duties and you may be liable to pay these on delivery. Products marked as 'Final Sale' are not eligible for a refund, exchange or store credit.” If they made this bold they would have less disgruntled reviews! No doubt if I need to make a return I will have to pay these fees again.

1
Date of experience: Feb 07, 2023

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