Probably the worst delivery company I've ever come across.I have ordered a large package of resin which I use in my business. Knowing full well that Epoxy resin is classified as a flammable/hazardous material, and excepting a package that is marked as carrying such material, Kuehne+Nagel accepted to deliver the package to me from the UK to the island of Crete in Greece. Once the package arrived in Athens, Kuehne+Nagel suddenly remembered they do not poses the needed certificates to transport those materials over sea to any islands.Contacting the company's offices in Athens I have encountered what is probably the worst example of costumer service on the planet. I was told I must find a third party to transport the package to me, at my expense. I was not offered any help, the workers that has spoken to me were some of the laziest, rude, and generally useless individuals in the northern hemisphere.I would not recommend this company to my worse enemy. Avoid them at all costs.
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.