We did business with K&N for several years. When we first started with them, they gave us a good price for overseas full container freight from China to Long Beach and then overland to Utah. However, over the years the price kept increasing. To be honest, we didn't pay close enough attention to the price because we trusted them and we were busy with our sales and marketing. Finally, after being charged a huge amount for one 20' container, we checked their prices. We were shocked. Not only were we being charged 50% more for sea freight than market price, but we were paying 100% over market for overland trucking. When I confronted K&N, they treated me like dirt. They even refused to allow me to book my own trucking from Long Beach to Utah when a container had not yet hit port. We stopped using them and we had a $600 credit on our account. We asked for them to send us a check for our credit over 2 years ago. They will not respond to our many requests and they have not paid us back. I told them that if they didn't issue a check for the credit that I would tell the world how bad they are. Now you know.
Claim your business profile now and gain access to all features and respond to customer reviews.
With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.