I was suppose to receive a shipmment of 2 pallets. Lost one of them and gave me the run around for over 10 days. Still haven't found it to this date. Their customer service was really bad, a lady telling me they will let me know IF they found my second pallet....IF...Would not give me any dates and told me that these things happen. I paid over £1500 for those pallets and they seemed surprised at my comments when I said it's unacceptable. This particular lady was arrogant and not helpful. Use other delivery services!!!
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.