I shipped a pallet to Italy of the value of over £3000 plus the shipping the pallet travel all the way across Europe reached Milan unloaded to their depot and when the pallet was completely damaged by the workers in their Milan depot their insurance claimed that the pallet wasn't secured properly and did not pay a penny. Therefore insured or not insured you are not covered. Never before the damage of the pallet was mentioned that the pallet wasn't secured properly. Worth noting that the pallet was collected from UK store to UK nagel depot changed truck went from UK to Milan unloaded all ok the issue was only notes when the Italian depot called me telling me that while loading the pallet on the truck they flipped the cargo and damaged it all as per their email .
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.