We were approached by K&N to quote to ship a container of products from the USA to the UK. After being pestered continuously, we agreed to a trial run and was quoted. 4 months after contracting K&N they finally shipped our container because they could not get it collected.It finally arrived into the UK and we received the invoice and they had charged us over £3k more for shipping the container than quoted! After months of chasing it, only to be told, it cost more because of increases due to their delays getting it shipped and the addition of additional charges not quoted, they then have the audacity to send us a formal letter threatening legal action!We look forward to taking this to court so they can be exposed for the unfair and unprofessional organisation you are!
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.