We will never use K&N again. Shipping 3 pallets to France we were told that the pallets had 'dropped off the tracking' then 'the pallets are in our overseas warehouse' then 'they are in France awaiting customs' etc etc. The pallets were in Nottingham and had not moved. Our account manager blamed all of this on misreading the internal tracking and sent us an extract from the T&C's saying that were not responsible for the delays. Nothing but a pack of lies - shameful customer service!!
Claim your business profile now and gain access to all features and respond to customer reviews.
With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.