The service has never been great from this company - I would say about 20% of their delivery team are helpful the rest are just rude and aggressive. I get all the empties ready for them each week and help take in the delivery to speed it up. They never take the same amount of empties that they deliver but will argue with you about it - maybe they failed maths - who knows! You book in uplifts, the drivers rarely take them until you have complained several times, but mention you will leave them for scrap if nobody collects them and they get shrill! Also why do they never take empty 9G or 20L kegs. Won't take certain kegs 'because we don't deliver them' even though you are now are only beer provider so obviously do. They constantly now fail to deliver on delivery day so I have to give up days off to be here and then they arrive late - ok fair enough issues at the minute with petrol, gas etc I get it but seriously as a company you should be ashamed of the 'service' you provide for paying customers - truly shocking!
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.