Please, if you can, DON’T use this company! I’ve been trying to get a very important shipment out of customs now for almost a month and NOTHING is happening. There was a discrepancy with some numbers on the freight bill, but as long as you don’t investigate this yourself, nobody from Kuehne + Nagel will contact you about this. Your order is just left standing there without anybody taking any action.Weeks go by without any response or action being taken. It is all up to you to get things going.When I finally got an invoice from them, they promised me that if I send prove of payment it would make things go quicker. But wrong again…… they still wait until the payment has gone through before shipping it.I will NEVER do business with them ever again!
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.