Very complicated consumer experience - beware if using for consumer deliveries!The web-based customer platform does not communicate, and the deliverers will not contact you without a local number - they will just send messages to the web-platform. The web-platform will not allow you to respond and provides no contact information. Telephone K&N and you will get transferred from department to department. You may end up losing time and money, possibly your goods, and you or your customers will be very unhappy!! However, when you finally reach someone to talk to you will find them to be helpful and nice. K&N ref: 2104-0336396
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With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.