Poor serviceSelected by the broker to ship my goods from UK to Portugal. Late in pick up, sat 10 days in warehouse in uk where none of its 12,000 employees were answering enquiries as to status, then a further week in Portugal before delivery. Excuses included, we are homeworking but don't have access to a phone! The covid has blocked the borders, strange had other shipments collected from uk at the same time which had no problem. There are not enough trucks to deliver the goods.Even though the delivery took 3 weeks instead of 5 days, no compensation provided at all. For a multinational logistics company with more than 80,000 employees this was diabolical service.
Claim your business profile now and gain access to all features and respond to customer reviews.
With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.