This has been the worst customer service experience I have ever encountered. I ordered an expensive jacket during a sale, but the package got lost. After filing a claim, the jacket was rerouted back to the company, taking about three weeks. When I reached out for assistance, they were unwilling to help and suggested I purchase another jacket at full price, refusing to send a replacement. I cannot support a company that treats its customers this way. Their prioritization of profit over proper customer service has lost them my business now and in the future.
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KUIU is a high-performance hunting gear company known for using cutting edge innovation to build gear with uncompromised quality and performance. KUIU
