I placed an order for a tent on October 25th, and as of now, it has not arrived. The company initiated two investigations, each meant to take 10–12 days, but they failed to follow up or provide any resolution. I had to reach out each time for updates, and now they have stopped all communication, ignoring my last two emails. This has been a very frustrating experience and ranks among the worst customer service interactions I’ve had. Currently, I still do not have the product or a clear understanding of the situation.
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KUIU is a high-performance hunting gear company known for using cutting edge innovation to build gear with uncompromised quality and performance. KUIU
