kujten.com

2.6
2.6 Based on 14 reviews

...

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XxFrezer97xX37
Horrid customer service

I have 3 kujten scarfs that I love and wear frequently , I bought a Kujten cashmere summer dress 3 months ago Wore it 3 times and the trimming around the neckline came off leaving the knit dress to unravel I called the store send them the pictures of this obvious production error And they refused to do anything said that head office didn’t see it as their fault They offered Nothing I have worked in higher end retail myself and can not believe the complete lack of responsibility for an obvious production error. Horrid customer service They advised me to go and find some one to fix my new unraveling knitted dress and told me they could not no spear threads came with the dress btw Most terrible customer service ever

1
Date of experience: Sep 26, 2023

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