Shocking customer service. Item not delivered before Christmas as scheduled. No communication about the delay whatsoever. They moved premises, changed phone number and had no forwarding service on the phone line so had to hunt down the number. Refused to refund me. Now at 42 days since order and still not received the item.
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We are an international sportswear manufacturer supplying bespoke teamwear for over 100 sports. We have 8 offices around the world, from the Middle East to North America, with our global headquarters based in the UK.