Review Time
Absolutely shambles of a company. Ordered gear back in September and only part of the order arrived. Have been chasing the jersey for the last 2 months only to be lied to in emails that's "it's on the way" and still 2 months later no jersey. Disgraceful customer service and company, avoid at all costs!!!!!!
Would rate no stars. No order arrived. No tracking provided. No one answers the phone. No one replies to emails. Am out of pocket and part of child’s school uniform missing. Appalling. Do not use if you can avoid.
Shocking customer service. Item not delivered before Christmas as scheduled. No communication about the delay whatsoever. They moved premises, changed phone number and had no forwarding service on the phone line so had to hunt down the number. Refused to refund me. Now at 42 days since order and still not received the item.
Nothing is turning up on time latest order a simple school long sleeve PE top for winter. 1 Top, that's it - £33.00 including delivery.Ordered 19th NovemberExpected Delivery 10th DecemberNothing, nowhere to be seen, they could not care less, well, why should they, where else are you going to go!Not back in the office until the 5th Jan 2026.It will probably arrive in time for summer.I hope the schools do well out of this arrangement, where else would this be allowed??
Expensive kit, even in the sales. No free shipping, even on a large order.Had to wait a month for delivery for standard school PE kit and then received the wrong order! Good thing it wasn't intended to be a Christmas present as it arrived on Christmas Eve, so who knows how long I'll have to wait for it to be rectified.
eI ordered a club running top for my son on 30th Nov to give him for Christmas. The estimated delivery date was 19th December, which seemed a very long time. The vest hadn't arrived, nobody had responded to my emails and the phone number doesn't work. It doesn't seem like a very legitimate company. I am going to let the club know that they shouldn't use this company to produce their kit.
Hugely disappointing to be informed today, 2 days before Christmas, that Kukri won’t be fulfilling their pre-Christmas delivery commitment after all :(I specifically ordered the item as a Christmas present for my son. I wish I had read the other reviews on here before trusting Kukri to deliver when they said they would :(
I placed an order for a personalised Uni top for my son for Christmas on the 11th December, unfortunately I missed the Christmas delivery date and the target delivery date was 31st December. I was pleasantly surprised when my order arrived on the 21st December!Thank you very much.
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We are an international sportswear manufacturer supplying bespoke teamwear for over 100 sports. We have 8 offices around the world, from the Middle East to North America, with our global headquarters based in the UK.
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